Last updated October, 10th 2025

Thank you for choosing to be part of our community at The Hearty Life, doing business as The Hearty Life (“The Hearty Life”, “we”, “us”, “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices regarding your personal information, please contact us at [email protected].

When you visit our website https://theheartylife.org (the “Website”) or use any of our services (the “Services”), including reading blog content, purchasing products from our store, or engaging with us through email marketing, you are trusting us with your personal information. We take that responsibility seriously.

This Privacy Policy explains:

  • What information we collect
  • How we use it
  • When and why we share it
  • Your rights and choices

If you do not agree with this Privacy Policy, please discontinue use of our Services immediately.

1. INFORMATION WE COLLECT

Information You Provide to Us

We collect personal information you voluntarily provide when you:

  • Place an order for spice blends or other products
  • Subscribe to our newsletter
  • Submit a contact form or email us
  • Participate in a giveaway or promotion

This information may include your name, shipping/billing address, email, phone number, payment details (processed securely via our payment processor), and any other details you share in communications.

Information Collected Automatically

When you interact with our site, we may automatically collect:

  • IP address and device type
  • Browser type and version
  • Pages you visit and actions you take
  • Referring/exit pages and date/time stamps
  • Approximate location (via IP)

We use cookies, pixels, and similar technologies for analytics, security, and advertising. See “Cookies & Tracking” below.

E-Commerce Specific Data

When you place an order in our store, we collect and store:

  • Order details (products purchased, quantities, order total)
  • Transaction history for accounting and legal compliance
    We do not store full credit card numbers — all payment details are handled securely by our payment provider.

2. HOW WE USE YOUR INFORMATION

We use your information to:

  • Process and fulfill your orders
  • Communicate with you about your purchase or inquiries
  • Send marketing and promotional content (if you’ve opted in)
  • Improve and personalize your browsing and shopping experience
  • Detect, prevent, and address fraud or unauthorized activity
  • Comply with legal and tax obligations

3. SHARING YOUR INFORMATION

We do not sell your personal information. We may share it with:

  • Service providers (payment processors, shipping carriers, email marketing platforms)
  • Advertising partners (for retargeting and analytics, only with consent or as allowed by law)
  • Legal authorities if required by law or to protect our rights and safety

4. ALLERGEN & PRODUCT INFORMATION

If you purchase spice blends, please note:

  • They are produced in a facility that may handle milk, soy, wheat, eggs, peanuts, tree nuts, fish, and shellfish.
  • Ingredients are listed on product labels and may change without notice due to sourcing availability.

By purchasing, you acknowledge you are responsible for reviewing ingredient and allergen information.

5. COOKIES & TRACKING

We use cookies and tracking technologies to:

  • Keep you logged in to your account
  • Remember your cart contents
  • Analyze site traffic (via Google Analytics)
  • Deliver relevant ads

You can disable cookies in your browser settings, but some site features may not function properly.

6. DATA RETENTION

We keep personal data only as long as necessary to:

  • Complete your transactions
  • Provide you with services
  • Meet legal, tax, or accounting requirements

Order data is typically retained for up to 7 years for compliance purposes.

7. YOUR RIGHTS

Depending on your location, you may have rights to:

  • Access and receive a copy of your personal data
  • Correct or update your personal information
  • Request deletion of your data
  • Opt out of marketing communications at any time

To exercise your rights, email [email protected].

8. SECURITY

We implement technical and organizational measures to protect your information, but no method of transmission or storage is 100% secure.

9. CHILDREN’S PRIVACY

Our Services are not directed to children under 18. We do not knowingly collect their data. If you believe we have, contact [email protected] and we will delete it.

10. THIRD-PARTY LINKS

Our site may link to external websites. We are not responsible for their privacy practices. Please review their policies before sharing personal data.

11. ADVERTISING

CMI Marketing, Inc., d/b/a Raptive (“Raptive”) is a service provider of this Site for the purposes of placing advertising on the Site, and Raptive will collect and use certain data for advertising purposes. To learn more about Raptive’s data usage, click here: https://raptive.com/creator-advertising-privacy-statement

12. CHANGES TO THIS POLICY

We may update this policy from time to time. Changes will be reflected with a revised “Last updated” date.

13. CONTACT

If you have any questions or concerns about this Privacy Policy or how we handle your data, contact:

Rachel
Email: [email protected]